---
title: Global Microsoft 365 Outage Continues Into Second Day as Recovery Progresses
description: Microsoft 365 is gradually recovering following a global outage that disrupted business communications across multiple countries.
image: https://media.supplyrisk.com/hubfs/Media/Images/Server%20Rack%20With%20Warning%20Lights%20In%20Data%20Center.png
---

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# Global Microsoft 365 Outage Continues Into Second Day as Recovery Progresses

by Lauren Palmer

 November 13, 2026

### Microsoft 365 services are gradually recovering following a global outage that began November 12 and disrupted business communications across multiple countries.

Microsoft 365 services began recovering on November 13 after a widespread outage disrupted Outlook, Teams, SharePoint Online, Copilot, and other cloud applications across multiple regions for more than 20 hours.

The outage has disrupted operations across numerous industries worldwide, including government, financial services, healthcare, transportation, and technology. According to Becker’s Hospital Review, the outage disrupted email, voicemail, pagers, and other communication systems at multiple U.S. health systems. In the UK, the National Pharmacy Association warned of potential prescription delays due to disruptions affecting National Health Service (NHS) email systems, while airlines in India reported customer support disruptions despite unaffected flight operations. OpenAI and Anthropic also reported connectivity issues with Microsoft 365 integrations.

According to outage tracker Downdetector, hundreds of thousands of users across more than 70 countries reported problems.

In a Friday update, Microsoft reported “encouraging recovery progress” but cautioned that “some users may still experience intermittent access issues or delayed email delivery as recovery continues.”

Microsoft attributed the disruption to an issue originating during an earlier network capacity upgrade that surfaced following a recent network change. The company said it had addressed the underlying issue and was gradually restoring services across affected regions, validating system stability at each stage. Microsoft also said it found “no evidence of malicious activity associated with the incident.”

The company has not provided an estimated time for full-service restoration.

For more information, see:

The Washington Post, [A massive Outlook outage is easing. Here’s what happened.](https://www.washingtonpost.com/technology/2026/11/13/microsoft-races-address-outage-affecting-users-around-world/), November 13

CNBC, [Microsoft says email queues ‘approaching normal levels’ as Outlook issues persist](https://www.cnbc.com/2026/11/12/microsoft-outage-outlook-aws-google.html), November 13

The Wall Street Journal, [Widespread Microsoft Outage Roils Businesses, Governments](https://www.wsj.com/tech/microsoft-working-to-fix-widespread-outage-8df67a4e), November 13

Beckers Hospital Review, [Microsoft outage disrupts health systems: 9 updates](https://www.beckershospitalreview.com/healthcare-information-technology/cybersecurity/microsoft-outage-disrupts-health-systems-9-updates/), November 13

The Guardian, [Microsoft outage hits hospitals, GPs, schools and police across UK](https://www.theguardian.com/technology/2026/nov/13/microsoft-outage-hits-nhs-hospitals-gps-schools-and-police-across-uk), November 13

---

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